How do I refresh my cache if I don’t know what it is?

One of the most frequent comments I hear from clients is that they don’t see the changes I just made to their websites.  Or if we are making a big design change, they still see the old website when they visit their site.

This is almost always a browser issue with your caching settings. Let’s break down the basics.

What is your browser?  
It’s what you use to surf the web.  It’s Chrome, Safari, Edge, Internet Explorer or Firefox.  Those the the major ones.

What is caching or cache?
The cache is a place on your hard disk where the browser keeps things that it downloaded once in case they’re needed again. Web browsers usually cache pages by default. When you visit a website, the browser may cache the code and images referenced on the page. When you visit other pages on the site that use the same code and images your browser will not have to re-download the files. The browser can simply load them from the cache, stored on your hard drive. This makes the page load faster.

But if I’ve made changes (or you have) you often need to refresh your cache to see them. This tells the browser to access the pages again and look for changes and new code and/or images.

Think of this like driving in the rain without using your wipers. You have to clear off your windshield to see the road. You have to clear your cache to see changes made!

Since all websites have a different method for refreshing the cache, I recommend this great link that explains how to do it on all major browsers.


This is true for your phone and tablet as well!